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In 2010, for the first time, we took the collective pulse of our
workforce. We wanted a better sense of whether our culture
was empowering employees and motivating them to do their
best. Completed by 82% of our workforce, the Employee
Engagement Survey indicated a job satisfaction rate of 74%.
Our people told us that the key drivers of job satisfaction were
the opportunity for career advancement and leadership, along
with IAMGOLD's commitment to excellence in sustainability
practices. As Senior Vice President, Human Resources, the
results of the survey were personally gratifying.
The focus of our human resources strategy is to attract,
develop and retain the best people for a growing and diverse
organization. As we seek to build a pipeline of talent for our
global operations, we are up against a "war on talent" that is
becoming more challenging with an aging workforce. The best
people want to work for the best companies. We need to be
perceived as the employer of choice, and we are succeeding.
When we ask employees what attracted them to IAMGOLD,
they tell us it was the competitive compensation, a
performance-based reward system, the opportunity for career
progression and corporate values that align with personal
values. Our success at attracting and retaining the best
talent reflects an enticing value proposition.
IAMGOLD has more than 5,000 employees who are engaged,
committed and accountable. We have worked hard to build a
performance-based culture that facilitates personal growth,
teamwork, continuous improvement and innovation. Our
diligent performance management process is designed to help employees excel. We provide opportunities for career
progression and the optimization of individual talents. Many
of our employees benefit from mentoring programs, job
exchanges and special project management assignments.
These initiatives often reveal hidden leadership talent within
the organization. Recognizing and developing leadership
capabilities in our employees is critical to succession
planning. This, together with our relationships with
universities and mining schools all over the world, ensures
that we have access to the talent necessary to build the
leadership "bench strength" for tomorrow.
We have great people. They are hard working and committed
to IAMGOLD. Our commitment to them is to continue
evolving a culture that supports empowerment and inspires
innovation. Satisfied employees are productive employees.
Their goals are aligned with corporate goals. And when
employees are not just working for you, but are working with
you to achieve the corporate goals, then you have the bench
strength to drive superior performance.
Lisa Zangari
Senior Vice President,
Human Resources
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