8. TALENT

Talent and experience drive our business success and company culture. It is the primary reason why we find it critical to offer the right support, benefits and incentives to our employees.

8.1 Talent | Diversity


8.2 Talent | Employee Development Programs


Having the right talent is the main driver of innovation. Therefore, we work constantly to strengthen our value proposition for employees and to enhance the “Employee Journey”. Our teams are a priority for us, and their progress and growth drive our daily work.

We believe that Development Programs are essential to broaden our network of talent and are a great way to foster collaboration among peers, helping accelerate the employee learning process.

8.3 Talent | Benefits


Our place in the world

Despegar's employee benefits are aimed at fostering the professional and personal development of our human capital, including what we do best: ensuring affordable access to unique travel experiences, enjoying family time and keeping themselves healthy.

We offer discounts on Despegar travel products

We have extended parental leave

We offer attractive health and wellbeing benefits

We have additional days off during the year

We have agreements with several educational institutions

We are flexible! In our schedules and way of working

8.4 Talent | Employee Engagement Survey


During 2021 we continued cultivating a strong and healthy work environment to ensure employees remain engaged, and can thrive both individually and as a team. Since 2015, we have conducted an annual Employee Engagement Survey. 2021 marked record participation and favorable results in our survey, despite being in the second year of the COVID-19 pandemic.

74%

Favorable Employee
Engagement

Historic record


91%

Survey Participation
in 2021


This year we also asked our employees the following question:

How satisfied are you with ourmanagement
regarding the COVID-19 pandemic?


VERY SATISFIED

SATISFIED

NEITHER SATISFIED OR DISSATISFIED

A LITTLE SATISFIED

DISSATISFIED

76% SATISFACTION

8.5 Talent | Career Path IT


At Despegar we are a team of proud professionals who remain dedicated to revolutionizing tourism through technology.

Together we innovate, create and learn from our mistakes. We solve complex problems and develop new solutions in order to be one step ahead in the travel industry.

Our leading IT Team comprises a unique combination of profiles:

Software
Engineers
Mathemati-cians
Data
Engineers
Artificial
Intelligence
Engineers
Security
Engineers
UX Product
Designers
UX Content
Designers
UX Content
Strategists
UX Language
Specialists
UX Research
Strategists
UX
Operations
Designers
UX
Operations
Contents
UX
Operations
Researchers
UX
Engineers

8.6 Talent | IT Univerisity


228

NEW TALENT HIRES WERE
TRAINED BETWEEN 2013-2021

Despegar represents one of Latin America's most important tech communities. As in many other regions, LatAm is experiencing a shortage of IT professionals. To overcome this challenge, Despegar created its own technology training program in 2013: Jóvenes de Alto Vuelo (High-Flying Youth).

Since then, we have trained high school graduates with a strong interest in technology. By sharing our in-house knowledge over the years, Despegar has helped increase student employability within the tech sector.

In 2021 we successfully modified the Program to a fully virtual environment. Our instructors who volunteer to be part of this attractive program are all members of our IT team and many graduated from it.

While interacting with the instructors, their assigned team and managers, students absorb our culture and get to know how we work at Despegar. From the beginning of the program, each student is assigned a tutor and actively participates in Team Building, Organization, Culture and Talent Development workshops.

Trainees were assigned to IT teams following program completion.

Since 2013 we have conducted 14 programs: 1 in La Plata, 12 in the City of Buenos Aires and 1 online version that included Uruguay.